Privacy Policy

Last updated: December 2025

1. Information We Collect

Information You Provide

When you purchase a report, we collect:

  • Email address (for report delivery)
  • VIN numbers you search
  • Payment information (processed securely by our payment provider)

Information Collected Automatically

We automatically collect certain information when you visit our website:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

2. How We Use Your Information

We use collected information to:

  • Deliver vehicle history reports you purchase
  • Process payments securely
  • Send order confirmations and report delivery emails
  • Improve our website and services
  • Respond to customer support inquiries
  • Prevent fraud and abuse

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Payment processors — to process your transactions securely
  • Data providers — VIN information to retrieve vehicle data
  • Analytics services — anonymized usage data to improve our service
  • Legal authorities — when required by law

4. Data Security

We implement industry-standard security measures to protect your information. Payment information is encrypted and processed through PCI-compliant payment processors. We never store your full credit card details on our servers.

5. Cookies

We use cookies and similar technologies to:

  • Remember your preferences
  • Understand how you use our website
  • Improve your experience

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Report purchase history is retained for customer service purposes and to allow you to access previously purchased reports.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications

9. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our Service constitutes acceptance of changes.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:
privacy@vinpassed.com